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> home > VAT Refund LU > VAT Refund LU > Table of content > Contact

Contact

Vers le niveau supérieur

The Administration de l'Enregistrement et des Domaines operates two helpdesks:


A) Helpdesk VAT Refund

The VAT Refund helpdesk is competent for questions about the refund procedure and may answer

  • to Luxembourg established taxable persons: concerning the transmission of the refund application to the Member State of refund,

  • to taxable persons established in another Member State: concerning the processing of their refund application.

Contact information:

  • Phone: (+352) 247-80700 (starting June 20th, 2016)

  • Phone: (+352) 44 905 222 (old number)

  • E-mail: vatrefund@en.etat.lu

See also:


b) Helpdesk eTVA

The eTVA helpdesk is competent for managing the accesses to eTVA and VAT Refund systems and for technical questions regarding these systems.

The non availability of the eTVA helpdesk is annonced on the eTVA information page.

Contact information:

  • Phone: (+352) 247-80500 (starting June 20th, 2016)

  • Phone: (+352) 44 905 777 (old number)

  • E-mail: etva@en.etat.lu

See also:


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This help applies to VAT Refund portal version 8.0 and above.

Version dof this page: 2016-08-08-11



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